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ITIL Foundation V4

ITIL Foundation V4
ITIL Foundation V4
ITIL Foundation V4

Port-Harcourt

Jan 17

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COURSE OBJECTIVE By the end of this training, you will: Learn about IT Service Management best practices, generic concepts, key principles, and ITIL® 2019 process models that are required to clear the ITIL Foundation exam Gain a comprehensive understanding of the purpose, objective, and scope of service strategy, service design, service transition, service operations, and Continual Service Improvement Learn how to apply ITIL tools, techniques and concepts to improve efficiency and effectiveness in business changes to optimize customer experience Understand how to apply lean principles and automate standard tasks, to improve the efficiency of ITSM processes Save costs by centralizing activities and teams using well defined fit-for purpose and fit-for-use processes WHO SHOULD DO THIS COURSE? ITIL certification is an essential requirement for professionals who needs a basic understanding of ITIL® framework and how it may be used to enhance the quality of IT service management within an Be sure inform the seller you get the contact on Olist
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